Thomas Obrey

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As the Web services market continues to shift and evolve in response to global accessibility needs and consumer demands, companies are continuing to extend and enhance their Internet-based services. Planning and following an integrated design process are invaluable in ensuring that a project is successful. Companies that don't possess the variety of disciplines involved in the creative process can partner with external resources that are agile and experienced in those areas. Developing an enjoyable user experience online is an important part of building and maintaining trust with existing customers and prospects searching for specific services. In order to create the user experience, you need to define your users and the top tasks they will perform as well as identify the potential scenarios for how they will interact with your application. Once you have this inform... (more)